Frequently Asked Questions

No, the application is free, however we offer different paid options that will allow you to improve its functionality, such as SuperCapt (SuperSms)

    Yes, you can update your personal information:
  • Your username and your date of birth can be modified once;
  • Your gender, your e-mail, your postal code can be modified at will on your account;
  • Your mobile phone can be changed on request;
  • The country cannot be changed because it is linked to your phone number.

  • It will not be possible to delete your information one by one, however, you can permanently delete your account.
    In this case, we will keep your data for 36 months. After this period, your data will be permanently deleted.

How do I contact the owner of a vehicle?

  • Step 1: You download the application
  • Step 2: Register with your real information
  • Step 3: Enter the license plate and chat directly

Of course, you can register on CAPTERS even if you do not have a vehicle. This way you can get in touch with the owner of a vehicle via their license plate, or simply with d 'other users using their pseudonym.

Yes, old license plates are accepted.

Any unwanted message (insults, harassment) is strictly prohibited. In the event of harassment, you can block its author and you can report it to us via the app.

Yes, you need an internet connection. The application does not consume a lot of power.

No, we have no direct connection with them, however we are subject to the law of each country and, in the context of a serious matter, the competent authorities may have access to the data if the court decides.

For the moment, the application is available throughout Europe: Germany, Austria, Belgium, Bulgaria, Cyprus, Croatia, Denmark, Spain, Estonia, Finland, France, Greece, Hungary, Ireland, Italy , Lithuania, Latvia, Luxembourg, Malta, Netherlands, Poland, Portugal, Czech Republic, Romania, Slovakia, Slovenia and Sweden.

No, for the moment this option is not available on this version.

Yes, the CAPTERS application works with partner agencies.

Our app is 100% anonymous, a person's identity is never revealed or exposed to other members, users communicate via license plate numbers and pseudonyms.

Yes, you can use the application in all countries of the European Union. You must also have an internet connection in order to access the services of the app. remember that it is strictly forbidden to use the application while driving.

Never communicate your password to anyone, not even to us. We will never ask you, under any circumstances, to give us your password. For optimal security of your account, your phone number is requested when you register, so that we can send you a verification code. If you notice any problem related to the security of your account, contact us.

As many as you have, it's free

Yes, here is a list: cars, vans, caravans / camper vans / trailers, trucks, motorcycles and derivatives, scooters and derivatives, mopeds, quads, buses / buses / coaches, forklifts, construction machinery , agricultural vehicles / tractors, boats and derivatives, jet-skis, airplanes and derivatives, helicopters, aircraft, hot air balloons, and even drones! All you need is an official registration number issued by your country.

Yes, in this case it is necessary that the holder of the vehicle registration certificate, that is to say your boss or other, creates an account and, using the function sharing the application, allows you to access the account linked to the car.

There are hundreds of reasons to use the app, here are just a few:

  • There is a technical problem with your vehicle visible to everyone except you (a flat tire, a broken headlight, etc.).
  • A Capter surprises a driver in the process of damaging your car and who goes away cowardly without taking responsibility for his act… The user of our application only has to note his license plate and send you a SuperCapt to warn you in order to restore the situation!
  • You have left a prominent valuables in your car (mobile phone, PC, GPS, bag, wallet, etc.). A Captter passes by and can warn you before a possible theft;
  • Your vehicle's alarm sounds constantly and disturbs the neighborhood;
  • You forgot to close your windows;
  • You forgot to turn off your headlights;
  • You break down on the side of the highway or in a rest area, no loved one is reachable, you want someone to help you and you don't want to disturb people unnecessarily, you therefore decide to ask for help via the CAPTERS application.
  • You want to get to know the person you saw in a parking lot on your way out of the supermarket.
  • You have lost sight of a person for several years and you ran into them by chance in traffic.
  • You want to sell your vehicle
  • You want to buy a vehicle



Any other questions that you can think of? Please send them to us

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